Legal notice and terms of use

This website belongs to RAMÓN CHAO S.L. with CIF B46263745, located at Crta. Nacional 332 Km 191, CP 03740, Gata de Gorgos (Alicante), and registered in the Valencia Mercantile Registry in Volume 3803, Folio 224, Section 8, Page A 141717, I/A 7 (20.02.19). You can contact the company at the following email address: info@ramonchao.com.

RAMÓN CHAO S.L. makes available to the public (hereinafter, user), who accesses this website (hereinafter, WEB), information about its own products and services (hereinafter, CONTENTS and/or SERVICES).

The user undertakes to use the Services in a diligent, correct and lawful manner and, merely by way of example and not limitation, it is strictly prohibited:

• To use the Services in a manner, with purposes or effects contrary to the law, morality and good customs generally accepted or to public order.
• To reproduce or copy, distribute, allow public access through any modality of public communication, transform or modify the Services, unless the user has the authorization of the owner of the corresponding rights or it is legally permitted.
• To carry out any act that may be considered a violation of any intellectual or industrial property rights belonging to RAMÓN CHAO S.L. or to third parties.
• To use the Services and, in particular, any type of information obtained through the Website to send advertising, communications for direct sales or for any other commercial purpose, unsolicited messages addressed to a plurality of people regardless of their purpose, as well as to market or disclose such information in any way.

The user will be responsible for the damages and losses of any nature that RAMÓN CHAO S.L. may suffer as a result of the breach of any of the obligations set forth above, as well as any others included in these General Conditions and/or those imposed by Law in relation to the use of the Website.

Any minor user must use the Web under the consent of their father, mother or legal guardian, who will be responsible for any problems that may arise in the use of the services of the same.

RAMÓN CHAO S.L. will at all times ensure compliance with the applicable legal system and will be entitled to interrupt, at its sole discretion, the Service or exclude the user from the Website in the event of suspected commission of any of the crimes or offenses typified by the current Penal Code, or if it observes any conduct that, in the opinion of RAMÓN CHAO S.L., is contrary to these General Conditions or may disrupt the proper functioning, image, credibility and/or prestige of RAMÓN CHAO S.L.

Users may contact RAMÓN CHAO S.L. and interact in certain sections of the portal, for example by sharing sections on social networks, as long as they respect the present code of conduct:

1. No user may impersonate another person or organization; otherwise, they may incur in a misdemeanor or felony under the Spanish Penal and Civil Codes.
2. Irrespective and offensive language may not be used. Messages with threats, serious insults or any other type of comment that may offend sensitivity are not allowed. In such a case, RAMÓN CHAO S.L. reserves the right to remove any content that contravenes this condition and to exercise the appropriate legal actions.
3. It is totally prohibited to present, quote and recommend companies or websites and, in general, to carry out marketing or spam actions. This type of content will be eliminated along with the accounts that carried out such action, and it may also be brought to the attention of the Spanish Data Protection Agency.

All content on the Website, such as texts, opinion articles, graphics, photographs, logos, icons, images, as well as the graphic design, source code and software, are the exclusive property of RAMÓN CHAO S.L. or of third parties, whose rights in this regard are legitimately held by RAMÓN CHAO S.L., and are therefore protected by national and international legislation.

The use of all elements subject to industrial and intellectual property for commercial purposes is strictly prohibited, as well as their distribution, modification, alteration or decompilation.

RAMÓN CHAO S.L. reserves the right to interrupt access to the services at any time and without prior notice, either for technical, security, control, maintenance reasons, or due to power supply failures or for any other justified reason.

Consequently, RAMÓN CHAO S.L. does not guarantee the reliability, availability or continuity of the Web or the Services, and the use of the same by the users is carried out at their own account and risk, without RAMÓN CHAO S.L. being liable in any way.

Furthermore, RAMÓN CHAO S.L. does not assume any responsibility, merely by way of example and not limitation:

• For the use that users make of the materials made available on the web, whether prohibited or permitted, in infringement of the intellectual and/or industrial property rights of the contents of the web or of third-party portals.
• For the eventual damages and losses to users caused by a normal or abnormal functioning of the search tools, the organization or location of the contents and/or access to the services, and in general, the errors or problems that may arise in the development or implementation of the technical elements that make up the service.
• For the contents of those pages that users may access from links included in the web.
• For the acts or omissions of third parties, regardless of whether these third parties are linked to RAMÓN CHAO S.L. by a contractual relationship.

Similarly, RAMÓN CHAO S.L. excludes any liability for damages and losses of any kind that may be due to the presence of viruses or other harmful elements in the contents that may cause alterations in the computer systems, as well as in the documents or systems stored in them, so RAMÓN CHAO S.L. will not be responsible in any case when:

• Errors or delays occur when accessing the services by the user when entering their data in the corresponding form, or any anomaly that may arise when these incidents are due to problems in the Internet network, fortuitous events or force majeure and any other unforeseeable contingency beyond the good faith of RAMÓN CHAO S.L.
• Failures or incidents occur in communications, deleted or incomplete transmissions, so that it is not guaranteed that the services of the website are constantly operational.
• Errors or damage are produced to the website due to an inefficient and bad-faith use of the service by the user.
• The email address provided by the user for sending the requested information does not work.

In any case, RAMÓN CHAO S.L. undertakes to solve the problems that may arise and to offer all the necessary support to the user to reach a quick and satisfactory solution to the incident.

RAMÓN CHAO S.L. does not guarantee or assume any responsibility for the damages and losses suffered by accessing the Service/content of third parties through connections, links or links of the linked sites, nor for the accuracy or reliability of the same. The function of the links that appear in RAMÓN CHAO S.L. is exclusively to inform the user about the existence of other sources of information on the Internet, where they can expand the Services offered by the Portal. RAMÓN CHAO S.L. will not be responsible in any case for the result obtained through these links or for the consequences that may arise from the access by users to them. These Services of third parties are provided by them, so RAMÓN CHAO S.L. cannot control and does not control the lawfulness of the Services or their quality. Consequently, the user must be extremely cautious in evaluating and using the information and services existing in the contents of third parties.

It is expressly prohibited to introduce hyperlinks for commercial purposes in web pages outside RAMÓN CHAO S.L. that allow access to this portal web without the express consent of RAMÓN CHAO S.L. In any case, the existence of hyperlinks in websites outside the company will not imply in any case the existence of commercial or mercantile relationships with the owner of the web page where the hyperlink is established, nor the acceptance by RAMÓN CHAO S.L.

In accordance with the data protection regulations, we inform you that the personal data you provide us through our website or by sending emails will be processed by RAMÓN CHAO S.L. as the data controller, under the legitimacy granted by the consent given by the user for the purposes described in the privacy policy, which must be read, understood and accepted for the use of this portal web.

The user will be responsible, in any case, for the veracity of the data provided and may exercise the rights of access, deletion, rectification, opposition, limitation of processing and portability, by writing to the company, either at its registered office or through email to info@ramonchao.com, provided that they prove their identity. And if they deem it appropriate, they may also go to the Spanish Data Protection Agency.

For its part, RAMÓN CHAO S.L. undertakes to comply with the obligation of secrecy of personal data; therefore, it has adopted the necessary measures to avoid its alteration, loss, treatment or unauthorized access, taking into account at all times the state of technology.

On the other hand, RAMÓN CHAO S.L. informs you that by visiting this portal web, no personal data that identifies a user is automatically registered; however, there is certain non-personal and non-identifiable information with a specific user that is collected during the live session through devices called «cookies», which allow us to obtain statistical information about the use of the portal web to later make improvements. Every user must consult our cookie policy to navigate the web.

Some catalogue images have been generated or enhanced with artificial intelligence from the manufacturer's original photographs. They are illustrative and may show differences from the physical product in finishes, tones or minor details.

In case of discrepancy, the technical datasheet of each reference always prevails. For specific questions: info@ramonchao.com.

For any interpretative or litigious issues that may arise, Spanish law will apply, and in the event of a dispute, both parties agree to submit, with waiver of any other jurisdiction that may correspond to them, to the jurisdiction of the Courts and Tribunals of the city of Valencia (Spain).